Service · Email & SMS
Turn customer history into useful follow-up: service reminders, relevant offers and timely check-ins. We build the audience, messages and automation in the right email or SMS platform for your business.
Dana asked about an F-150 weeks ago. When a match hit the lot, she got one relevant text with real appointment times, not a generic blast.
Luis gets a reminder based on his mileage, asks the question that usually stalls the booking and is scheduled in a few replies.
After a hailstorm, homeowners in the affected area whose roofs the company installed get a free-inspection offer before the door-knockers arrive.
Ray received an estimate and went quiet. A timely follow-up surfaces his real question and hands him to the right person.
Emails we designed for a dealership and a roofing company, shown the way customers see them.
A shopper saved a truck on the dealership site. When the price dropped, the flow sent one email about that truck: the new price, the savings, a photo and two clear next steps, signed by a salesperson they can text.
Turn saved vehicles, quote requests and other signals of interest into messages people are glad to receive.
Three years after a roof replacement, the homeowner gets a personal check-up reminder that names their street, lists what the inspection covers and books in one tap. It's built for the phone, where most people open it.
Use job history to schedule useful touchpoints that keep past customers coming back to you.
Example workflow
Identify an eligible, opted-in customer group.
Build and test a useful offer or reminder.
Review responses, suppressions and connected outcomes.
Clean and segment your customer records by purchase history, interest and available permission to contact.
Build welcome, follow-up, service reminder and reactivation flows around real customer milestones.
Plan the offer, write the message and build the creative and landing page for scheduled sends.
Configure domain authentication, preferences and unsubscribe handling, then track clicks and connected outcomes.
Review list quality, contact permissions and the systems holding your customer history.
Start with a specific audience and reason to contact them; test the messages before launch.
Review delivery, clicks, responses and available booking or purchase data before expanding.
Message customers based on what they actually need or asked about.
Keep reminders and reactivation work moving without rebuilding each send.
Track the actions your sending platform and connected systems can measure.
Take a closer look
Choose an industry, complete the short demo request and explore the sample business inside the portal.
20-minute intro call. We'll tell you what we'd build first.
