Privacy Policy

Who we are

Blue Oak Media LLC ("Blue Oak," "we," "us") is a marketing and technology company based in Mandeville, Louisiana. We operate blueoakmedia.com and provide advertising, web, and software services to business clients.

Information we collect

Information you provide directly — when you submit a contact or evaluation form we collect your name, email address, phone number, company, and anything you include in your message.

Information collected automatically — like most websites, we use analytics and advertising tools that collect device and usage data (pages visited, referring source, approximate location, browser type) via cookies and similar technologies. These may include Google Analytics, Microsoft Clarity, call tracking, and advertising pixels from Google, Meta, and OpenAI.

Information from platform integrations — when we operate marketing services on behalf of clients through platforms such as Meta (Facebook/Instagram) or Google, we process data those platforms make available under their terms and our clients’ authorization.

How we use information

To respond to your inquiries and provide our services; to measure and improve our website and marketing; to understand how visitors find and use our site; and to comply with legal obligations. We do not sell your personal information.

Sharing

We share information only with service providers that help us operate (hosting, analytics, email delivery, call tracking, advertising platforms), with clients where you contacted us on their behalf, or where required by law. Service providers are bound to use data only to provide services to us.

Cookies and tracking choices

You can control cookies through your browser settings. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on, and adjust ad personalization at adssettings.google.com and in your Meta ad preferences.

Data retention

We keep personal information only as long as needed for the purposes above — typically the life of our relationship with you plus any period required for legal, accounting, or dispute-resolution purposes — then delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete personal information we hold about you, or to object to certain processing. To exercise any of these rights, contact us using the details below. We will verify your request and respond within 30 days.

User data deletion

You may request that we delete the personal information we hold about you at any time, including data collected through our website forms or through our integrations with Meta platforms (Facebook and Instagram).

1. Email info@blueoakmedia.comwith the subject line "Data Deletion Request".
2. Include the name, email address, or phone number associated with your data so we can locate it.
3. We will confirm receipt, verify your identity, and delete your data within 30 days, then send you written confirmation.

Note: data held in third-party platforms (such as Google or Meta) is also subject to those platforms’ own deletion tools and policies.

Contact us

Blue Oak Media LLC · Mandeville, LA
info@blueoakmedia.com

Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with a revised "Last updated" date.