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BLUE OAK MEDIA
Service · AI chatbots

A bot that actually knows your business.

We build custom AI chatbots trained on your live inventory, pricing, and policies — so customers get real answers at 11pm, and your staff gets an internal expert that never goes home.

What's included

Two bots in one engine.

The same engine runs in two modes: customer-facing on your website and social channels, and internal for your team.

  • Customer sales assistant

    Answers pricing, financing, availability, and hours questions with real data — then hands hot leads to your team.

  • Live inventory awareness

    For dealers and retailers, the bot reads your actual inventory feed — it quotes what's on the floor, not a stale FAQ.

  • Messenger & DM coverage

    The same bot answers Facebook and Instagram DMs and ad comments, where leads are usually lost overnight.

  • Internal staff mode

    Your team asks the bot operational questions — stock, specs, process — in Slack or the portal and gets instant answers.

  • Smart escalation

    Trade-ins, complaints, and complex deals get routed to a human immediately, with full conversation context.

  • Every conversation logged

    Transcripts and lead captures flow into your dashboard so nothing said to the bot is lost.

How it works

Trained on your data, tested before launch.

  1. 01

    Connect your sources

    Inventory feeds, pricing rules, policies, and FAQs get wired into the bot's knowledge — refreshed automatically.

  2. 02

    Set the guardrails

    We define exactly what the bot may say, what it must never promise, and when it hands off to a human.

  3. 03

    Test like a customer

    Hundreds of real-world test conversations before launch — pricing edge cases, angry customers, weird questions.

  4. 04

    Launch and tune

    We review live conversations weekly and tighten answers, so the bot gets sharper every month.

Outcomes

What clients see.

  • After-hours leads captured

    A dealer group we run captures financing and availability questions all night — leads that used to bounce.

  • Fewer repetitive calls

    Staff stop answering the same ten questions and spend their time closing.

  • Faster staff answers

    Internal mode turns tribal knowledge into an instant, searchable expert for every employee.

Ready to put a marketing + technology team behind your business?

20-minute intro call. We'll tell you what we'd build first.

Free evaluation

Schedule a free growth evaluation

Tell us where you're trying to grow. We'll look at your site, ads, local presence, and automation gaps before we talk.

No sales deck. Just the first three moves we would make.